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9 Steps to Removing Credit Report Errors

Financial Literacy Month 2014: Budgeting Divas - Your Finances From A to ZCredit report errors are today’s topic for Financial Literacy Month 2014: Your Finances from A to Z.

For the month of April, we will be bringing you daily posts centered on our personal finances – saving, making and managing our money.

Checking your credit reports on an annual basis can be a great idea. A study done by the Federal Trade Commission found that 25% of all consumers have an error on their credit report that negatively impacts their credit score. There’s a good chance that your reports have one or more errors.

The study also showed that 80% of those that challenge those items on their credit report are able to get at least some of the negative information altered or removed. That’s great news!

Follow this process to get these errors corrected:

1. Get copies of your credit report from the three major bureaus. You can get a free copy of each report each year from If you’ve recently been rejected for credit, you’re also entitled to a free copy of the report containing the derogatory information.

2. Get your official credit scores. It would be a shame to do all this work and not know how much of an effect your efforts had on the metric that matters the most.

3. Find and record all the errors that are harming your credit score.

9 Steps to Removing Credit Report Errors

4. Write a dispute. Your dispute can be very simple. Provide enough information that the credit bureau can identify you and the item you’re disputing. Explain plainly why you are disputing the error – not your account, item was not late, etc.

5. Mail your disputes and request a return receipt. The credit bureau is on the clock from the time they receive your complaint. If they can’t complete their investigation within 30 days, they basically have to make the changes you requested. Include only one dispute per letter.

  • The credit bureaus would love for you to file your dispute online. It saves them money and helps to automate the process. Receiving your letter is much more cumbersome for them. So send your complaints via snail-mail.

6. Watch the calendar. Their response should be postmarked within 30 days of receiving your letters.

7. Evaluate the responses you receive back. It’s likely that some of your disputes will be found in your favor. It’s also likely that some will not. One credit bureau has been known to simply give you what you want without investigating at all!

8. Continue disputing your errors. At the end of the day, the credit bureaus exist to make money. They make money by selling credit reports, not by dealing with consumers. Your disputes cost them money. With a little diligence, you’re likely to get your way, so be persistent.

9. Stay organized. Maintain records of all your correspondence. Make copies and keep those copies filed in an organized manner. Be sure to keep track of dates.

Fixing the errors on your credit reports is simple, but it does take time. It’s important to check your reports every year. The cost of credit reporting errors can be staggering, as they can dramatically increase your interest rates on any loans you receive.

Request your credit reports today and spend the time to examine them carefully. Consider making it a part of your annual financial housekeeping.

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Bridget Jones

Thursday 3rd of April 2014

Should the letters be sent certified to ensure it was received or is this not necessary?


Thursday 3rd of April 2014

Thanks for the question, Bridge - requesting a return receipt (step 4) will be your proof that it was received. You definitely want back-up as to when your information was received because that is your validation of whether they've responded to you within the proper time-frame.

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