Who Do Healthcare Entrepreneurs Work With To Succeed?

Because of the nature of the industry that they’re in, healthcare entrepreneurs have to be more collaborative than virtually any other type of business leader. Because it’s a stakeholder-heavy industry that’s highly regulated, there are so many interpersonal and organisational interactions that need to be managed. Often, these entrepreneurs have not only partners but also advisers and officials that are required for assistance with market impact, approvals, and funding.

Healthcare entrepreneur reviewing documents at her desk in a modern office

In this guide, we look at some of the people that healthcare entrepreneurs need to work with if they want to be successful. 

Patients and advocacy groups

Top of the list, interestingly, is patients themselves and their advocacy groups. Healthcare start-ups that can take a patient-centered focus to innovation are much more likely to succeed than those that just work theoretically. Understanding what patients want on the ground is essential for long-term success and for businesses to thrive.

Healthcare entrepreneur meeting with a diverse group in a collaborative discussion

Entrepreneurs can gain all sorts of advantages by working with patients. These include the ability to test new concepts and even co-design solutions with advocacy groups. They can also receive insights from patients about the experience of using their particular products or services. 

Clinicians and healthcare providers

The other big stakeholder is clinicians themselves and healthcare providers. These organisations want to know whether products and services are going to fit into their workflows and meet the needs of patients. If they’ve been doing something one way for a long time, it can be challenging to convince them to move over to a different type of solution.

Healthcare entrepreneur collaborating with clinicians in a conference room setting

The purpose of building networks with clinicians and healthcare providers is to validate ideas and get them to participate in pilot projects. If it can be shown that interventions work in a clinical setting, then they’re much more likely to be adopted more widely. Furthermore, healthcare professionals can provide their personal clinical expertise. This is often useful for founders who are experimenting with new concepts and designs. Working directly with the people who will be using them is useful, especially for things like the user interface. 

If you look at many successful ventures that include clinicians, they often begin as co-founders. Then, over time, they are able to break out between the business itself and medical requirements. Once this is known and established within your company, it becomes easier for it to scale. 

Investors and venture capital firms

Of course, setting up a business in the healthcare sector isn’t cheap. It usually has to run for many years before it will generate a return. This is where a combination of angel investors and healthcare-focused VCs can be useful. They can provide funding at multiple stages to ensure that the firm reaches its production goals.

If you’re an entrepreneur in this space, we recommend finding partners and investors who specialize in your particular area, whether it’s biotech, medtech, or digital health. They should understand the timeframes involved in projects like these so that they don’t pull money out from underneath you right at the point where you’re about to hit it big. 

Recruiters

As a healthcare entrepreneur, you also want to work with recruiters if you want to succeed. These agencies can speed up the process of finding the people you need to work in your business on your various projects. 

Occam, a leader in this space, explains that it can be challenging to find people in a market like this. Often, there are only a handful of people in the world who really have the skills and knowledge that you need to take your business forward. If you’re struggling or finding it hard to find them, then working with partners who can put your best foot forward is often the most palatable strategy. You can quickly get the people you need and start generating economic value.

Early on, the focus will be on scientists and engineers – you need individuals who understand the systems that you want to develop. Then, at the regulatory stage, you’ll need people who can interface with regulators and ensure that your ideas can pass from one step to the next. The final stage is finding marketers who can promote your products and services once they’re approved for general and public use. 

Regulatory experts

Working with external regulatory experts is often a necessity for entrepreneurs looking to succeed in the healthcare sector. Multiple regulations like HIPAA are often non-negotiable, and entrepreneurs who don’t know how to deal with the FDA can run into trouble. For this, you will need an assortment of compliance specialists, consultants, and lawyers. Having these people on your team reduces the risk of costly delays and speeds up approvals. You can ensure that you’re constantly checking all the right boxes as you go along. 

Insurance companies

Working with insurance companies is also critical if you are founding a healthcare start-up. You need to ensure that these firms will be willing to pay for your interventions if their customers need them. Don’t just assume that insurers will be willing to pay for whatever you offer. If they’re not, then you may need to look at alternative structures and set-ups for your business.

Usually, insurers won’t pay for cosmetic procedures, for example. As such, you’ll want to invest more in the marketing side and working with clinics.

Also, you’ll need to check that the solutions that you offer are more cost-effective for insurers than the solutions that they already use for the particular problem that you claim to solve. It should be an upgrade for them either because it provides patients with better long-term outcomes or it’s more affordable. 

Technology partners

Healthcare entrepreneur leading a diverse technology team in a modern workspace

Last but not least, you’ll need to work with technology partners and developers. These are the data scientists, software developers, and engineers who are going to help you build the most robust products and services possible.

If you’re a co-founder, even if you have technical skills, you can’t replace an entire team. That’s why bringing in these people and leveraging their expertise is critical. If you don’t do this, then it’ll be difficult to achieve dominance in your particular domain.